Excellent product & customer service from Goodmans, 7/25/2013 4:41:25 PM
By: Scott from NY - See all my reviews
I ordered the Regular-sized FoodSaver Jar Sealer along with the larger ersion of the same. While the larger Jar Sealer worked beyond our expectations, the regular Sealer had a slight flaw in the retaining ring which would not generate a seal. Upon calling Goodman's Customer Service, the rep immediately offered to send me a replacement sealer at no charge and didn't even ask for the defective one to be returned. The replacement quickly arrived and works prefectly. These Jar Sealers work very well and are great time savers. Kudos to Goodman's for the great customer service.